Support

Help, bug reports, feature requests — all in one place.

Last updated: 9 May 2026

Need a quick answer? Email contact@outdare.app. We typically reply within 2 business days.

Contact

General support: contact@outdare.app
Bug reports: include your device model, OS version, and the OutDare version (Settings → About).
Spot corrections: tap the spot in the app and use the “Report” action, or email us with the spot name and what's wrong.
Privacy & data requests: see our Privacy Policy.

Frequently asked questions

Why does OutDare need my location?

To show paragliding spots near you and to centre the map. Location is only requested while the app is open — never in the background. You can deny the permission and the app continues to work, but you'll need to search by name or pan the map manually.

Why didn't I get an alert when conditions matched?

Alerts run every six hours and depend on weather forecasts being available for the spot. Common causes: notifications disabled at the OS level, the app reinstalled (which resets the push token), or the forecast window not yet in range. Check Settings → Notifications inside OutDare to confirm alerts are enabled.

Why does the app say a spot is flyable when conditions look marginal?

Flyability is calculated from your saved wind range, gust ratio, and other parameters — not from a universal “good day” definition. If a spot looks marginal to you despite a green verdict, tighten your alert thresholds in Settings.

How do I delete my account?

In the app: Settings → Account → Delete account. Or email contact@outdare.app from the address tied to your account. We delete your data within 30 days; see the Privacy Policy for details.

Is there a web version?

Not at the moment. OutDare is mobile-first.

How do I add a spot that's missing?

Use the “Submit a spot” flow inside the app. Submissions are reviewed before they appear on the public map.

Can I use OutDare for sports other than paragliding?

The current release is focused on paragliding. We plan to extend OutDare to other outdoor sports — drop us a line if there's a sport you'd like us to cover.

Status & updates

If the app is acting up across many users, we'll post a notice here. No incidents currently reported.